Everything you need to know about shipping fees, order processing and shipping times, and VAT & duties.

<h2 id="order-processing">Order Processing</h2>All orders, regardless of shipping method or delivery address, may require +1 business day to process and ship. Orders placed on a Friday may not be processed and shipped until the following business day.Orders placed on Saturday or Sunday will be processed and shipped the following business day.If your order contains one or more backordered or preordered item(s), all items in your order, including non-backorder/preorder items, may be held so they can ship together.<h2 id="isPasted">Issue With Tracking Info</h2>We are happy to help, but unfortunately, we only have access to the same tracking information that you have. We ask that you please try to resolve any issue with the carrier directly. If all else fails, please contact our support team directly for assistance at support@nomadgoods.com.<h2 id="shipping--delivery-to-the-united-states">Shipping &amp; Delivery to the United States</h2>Orders may ship from Santa Barbara, California, or Hong Kong depending on your location and/or stock availability.<table style="width: 100%;"><tbody><tr><td style="width: 31.0688%; background-color: rgb(0, 0, 0); vertical-align: middle; text-align: center;">SERVICE</td><td style="width: 16.6247%; background-color: rgb(0, 0, 0); text-align: center;">CARRIER</td><td style="width: 21.2761%; background-color: rgb(0, 0, 0); vertical-align: middle; text-align: center;">DELIVERY</td><td style="width: 30.8915%; background-color: rgb(0, 0, 0); vertical-align: middle; text-align: center;">PRICE </td></tr><tr><td style="width: 31.0688%; vertical-align: middle; text-align: left;">&#xA0;STANDARD </td><td style="width: 16.6247%; text-align: center;">USPS or FedEx</td><td style="width: 21.2761%; vertical-align: middle; text-align: center;">4 - 5 Business Days</td><td style="width: 30.8915%; vertical-align: middle; text-align: center;">Free for orders over $150.00</td></tr><tr><td style="width: 31.0688%; vertical-align: middle; text-align: left;">&#xA0;STANDARD</td><td style="width: 16.6247%; text-align: center;">USPS or FedEx</td><td style="width: 21.2761%; vertical-align: middle; text-align: center;">4 - 5 Business Days</td><td style="width: 30.8915%; vertical-align: middle; text-align: center;">$6.95</td></tr><tr><td style="width: 31.0688%; vertical-align: middle; text-align: left;">&#xA0;EXPRESS</td><td style="width: 16.6247%; text-align: center;">USPS or FedEx</td><td style="width: 21.2761%; vertical-align: middle; text-align: center;">2 - 3 Business Days</td><td style="width: 30.8915%; vertical-align: middle; text-align: center;">$9.95</td></tr></tbody></table> <h2 id="shipping-duties--taxes-outside-of-the-united-states">Shipping, Duties, &amp; Taxes outside of the United States</h2>Orders shipped outside the United States may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.<table style="width: 100%;"><tbody><tr><td style="width: 10.0535%; background-color: rgb(0, 0, 0); text-align: center;">COUNTRY</td><td style="width: 13.2557%; background-color: rgb(0, 0, 0); text-align: center;">SERVICE</td><td style="width: 11.6995%; background-color: rgb(0, 0, 0); text-align: center;">DELIVERY </td><td style="width: 17.8295%; background-color: rgb(0, 0, 0); text-align: center;">PRICE</td><td style="width: 9.6822%; background-color: rgb(0, 0, 0); text-align: center;">CARRIER</td><td style="width: 36.5606%; background-color: rgb(0, 0, 0); text-align: center;">DUTIES &amp; TAXES</td></tr><tr><td style="width: 10.0535%; text-align: center; vertical-align: middle;">&#xA0;CANADA</td><td style="width: 13.2557%; text-align: center; vertical-align: middle;">EXPRESS</td><td style="width: 11.6995%; text-align: center; vertical-align: middle;">1 to 2 business days</td><td style="width: 17.8295%; text-align: center; vertical-align: middle;">$19.00 CAD</td><td style="width: 9.6822%; text-align: center; vertical-align: middle;">FedEx</td><td style="width: 36.5606%; text-align: center; vertical-align: middle;">Delivered duties and taxes paid</td></tr><tr><td style="width: 10.0535%; text-align: center; vertical-align: middle;">CANADA</td><td style="width: 13.2557%; text-align: center; vertical-align: middle;">STANDARD</td><td style="width: 11.6995%; text-align: center; vertical-align: middle;">3 to 7 business days</td><td style="width: 17.8295%; text-align: center; vertical-align: middle;">$9.00 CAD</td><td style="width: 9.6822%; text-align: center; vertical-align: middle;">USPS</td><td style="width: 36.5606%; text-align: center; vertical-align: middle;">Delivered duties and taxes paid</td></tr><tr><td style="width: 10.0535%; text-align: center; vertical-align: middle;">&#xA0;AUSTRALIA</td><td style="width: 13.2557%; text-align: center; vertical-align: middle;">STANDARD</td><td style="width: 11.6995%; text-align: center; vertical-align: middle;">6 to 12 business days</td><td style="width: 17.8295%; text-align: center; vertical-align: middle;">$20.00 AUD</td><td style="width: 9.6822%; text-align: center; vertical-align: middle;">FedEx</td><td style="width: 36.5606%; text-align: center; vertical-align: middle;">Delivered duties and taxes paid</td></tr><tr><td style="width: 10.0535%; text-align: center; vertical-align: middle;">&#xA0;MEXICO</td><td style="width: 13.2557%; text-align: center; vertical-align: middle;">STANDARD</td><td style="width: 11.6995%; text-align: center; vertical-align: middle;">2 to 3 business days</td><td style="width: 17.8295%; text-align: center; vertical-align: middle;">$240.00 MXN</td><td style="width: 9.6822%; text-align: center; vertical-align: middle;">FedEx</td><td style="width: 36.5606%; text-align: center; vertical-align: middle;">Delivered duties and taxes paid</td></tr><tr><td style="width: 10.0535%; text-align: center; vertical-align: middle;">&#xA0;UNITED KINGDOM</td><td style="width: 13.2557%; text-align: center; vertical-align: middle;">STANDARD</td><td style="width: 11.6995%; text-align: center; vertical-align: middle;">3 to 6 business days</td><td style="width: 17.8295%; text-align: center; vertical-align: middle;">&#xA3;8.00 to &#xA3;25.00, calculated at checkout</td><td style="width: 9.6822%; text-align: center; vertical-align: middle;">FedEx</td><td style="width: 36.5606%; text-align: center; vertical-align: middle;">Delivered duties and taxes paid</td></tr><tr><td style="width: 10.0535%; text-align: center; vertical-align: middle;">&#xA0;ALL OTHER COUNTRIES</td><td style="width: 13.2557%; text-align: center; vertical-align: middle;">STANDARD</td><td style="width: 11.6995%; text-align: center; vertical-align: middle;">3 to 7 business days</td><td style="width: 17.8295%; text-align: center; vertical-align: middle;">Calculated at checkout</td><td style="width: 9.6822%; text-align: center; vertical-align: middle;">FedEx</td><td style="width: 36.5606%; text-align: center; vertical-align: middle;">Duties and taxes are calculated at checkout and included in the shipping fee. Delivered duties and taxes paid.</td></tr></tbody></table> <h2 id="shipping-restrictions">Shipping Restrictions</h2>We ship worldwide but there are a few places we cannot currently ship to or have previously had a hard time shipping to.APOs &amp; Military Bases: If you are an active service member stationed at an APO we will try our very best to get your order to you, however, we are sometimes unable to support shipping to your location. If this is the case, we will offer a full refund.Hotels &amp; Temporary Addresses: We do not recommend, in any case, shipping your order to a hotel or temporary address as it is not guaranteed that the item(s) will arrive on time. The delivery time stated on the tracking is an estimate and can still be subject to unexpected delays.Due to unreliable postal service, we cannot currently ship to:<ul><li style="font-size: 16px;">Brazil</li><li style="font-size: 16px;">Russia</li><li style="font-size: 16px;">Greece</li><li style="font-size: 16px;">Turkey</li></ul>Due to current FedEx restrictions, we cannot ship to:<ul><li style="font-size: 16px;">Ukraine</li><li style="font-size: 16px;">Russia</li><li style="font-size: 16px;">Belarus</li></ul>We are working to provide shipments to all countries and apologize for any inconvenience. Please check if we are sold near you through an <a class="fr-strong" href="https://nomadgoods.com/pages/where-we-are-sold" rel="noopener noreferrer" target="_blank">authorized Nomad reseller</a>.

Shipping & Delivery Information

Track your order and get support for shipping issues.

<h2 id="how-to-track-your-order">How to Track Your Order</h2><h3 id="via-email">Via email</h3>Look for the &apos;Track Your Package&apos; button in the shipping confirmation email with the subject line &apos;Your Nomad Order Just Shipped!&apos;If you are having trouble accessing the through &apos;Track your Package&apos; button, you can scroll down and click the tracking # that will lead directly to the carrier tracking link.&#xA0;<h3 id="isPasted">On our website</h3>Open the support widget in the bottom right-hand corner of <a href="https://nomadgoods.com/" rel="noopener noreferrer" target="_blank">our homepage</a>. Select &apos;Track and manage my orders&apos; and sign in to your Nomad account using your email address. Then, select your order to view its status and tracking information.

How do I track my order?

If your tracking information has been stuck in the 'Pre-shipment' phase for more than 3 business days, please contact our team for assistance through the Help Center or at support@nomadgoods.com. If your order was moving but seems stuck, please allow

<h3 dir="ltr" id="isPasted">I have a tracking number but the shipment hasn&apos;t moved in a while</h3>If your tracking information has been stuck in the &apos;Pre-shipment&apos; phase for more than 3 business days, please contact our team for assistance through the <a href="https://nomadgoods.gorgias.help/en-US">Help Center</a> or at support@nomadgoods.com.If your order was moving but seems stuck, please allow a few extra business days for updates to be posted on the tracking page. Our team is happy to help but we only have access to the same tracking information that you have! Try getting in touch with the carrier directly. If all else fails, please contact our team for assistance.<h3 dir="ltr" id="my-tracking-number-was-canceled">My tracking number was canceled</h3>If your tracking number is canceled, it is possible our team needed to void the original tracking number for your order and assign a new tracking number.&#xA0;If the tracking number has not been updated within 24 hours, please reach out to our team at support@nomadgoods.com to receive updated tracking information.&#xA0;<h3 dir="ltr" id="my-tracking-information-says-the-package-was-delivered-but-i-cant-find-it">My tracking information says the package was delivered but I can&apos;t find it</h3>We recommend, first, ensuring your shipping address in the confirmation email is accurate. Then, check the carrier&apos;s website for tracking updates. If the package is still missing, be sure to check with your neighbors, building management, and all nearby surroundings.&#xA0;Please note that Nomad will not be responsible for any items damaged/ lost during transit or missing shipments. Missing package claim refunds are at the discretion of Nomad.&#xA0;If all else fails and you are still not able to locate the shipment after 4 business days, please contact our support team directly for assistance at <a href="mailto:support@nomadgoods.com">support@nomadgoods.com</a> with your order #.&#xA0;

Shipping

Shipping & Delivery Information

How do I track my order?

Potential Delays and Shipping Issues