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Nomad Help Center

Customer Support and Frequently Asked Questions

Ordering

How do I update or cancel my order?

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Shipping & Delivery

How do I track my order?

Potential Delays & Shipping Issues

Shipping Restrictions

Shipping

Return, Refund, & Exchange Policy

Start a Return or Exchange

What is Free Return Coverage?

Returns

Warranty Policy

How does the warranty process work?

Do Screen Protectors have a warranty?

Warranty

What accessories are available for my iPhone?

What cases are available for my iPad?

Can I sign up to get notified about new product launches?

Leather Care Guide

What's the deal with English Tan?

How do the Glow colorways work?

Wrist Strap

Modern Leather Case

Modern Leather Folio

Traditional Leather Case

Modern Leather Folio Spotlight: Removable Magnetic Clasp

Modern Case for iPhone 17

Rugged Leather Case

Rugged Case

Sport Case for iPhone 16 & Earlier

Magnetic Leather Back

Screen Protector

Super Slim Case

Does Nomad have plans to make cases with an integrated Camera Control button?

Does Nomad have cases for iPhone 16e?

iPhone Cases & Screen Protectors

Modern Leather Case (iPad Air)

Modern Leather Case (iPad Pro)

Modern Leather Folio (iPad Pro)

Leather Folio (iPad Pro M4 & M5)

Leather Folio (iPad Air & Pro)

Leather Folio Plus (iPad Air & Pro)

Paperlike iPad Screen Protector

iPad Cases & Screen Protectors

Sport Case (AirPods Pro 2nd gen)

Sport Case (AirPods 3rd gen)

Modern Leather Case (AirPods 3rd gen)

Modern Leather Case (AirPods Pro 1st & 2nd gen)

Modern Leather Case (AirPods Pro 3)

Modern Leather Case (AirPods 4)

Modern Leather Case (Pixel Buds)

Headphones Cases

Apple Watch Band Size Guide

Pixel Watch Band Size Guide

Metal Band Guide

Titanium Band

Steel Band

Aluminum Band

Stratos Band

Metal Bands

Modern Leather Band

Modern Slim Band

Traditional Band

Active Band Pro for Apple Watch

Active Band Pro for Pixel Watch

Active Band Pro 22mm Quick Release

Leather Bands

Rocky Point Band

Sport Band

Tempo Band

Rugged Band

Rugged Case for Apple Watch

Sport & Rugged

Watch Bands

What's the difference between Made for MagSafe, MagSafe Compatible, and Qi2?

What are the differences between Stand One Max 1st gen, 2nd gen, and 3rd gen?

What type of plug will my charger arrive with?

Stand One

Made for MagSafe Chargers

Stand One (4th gen)

Stand One Max (3rd gen)

Stand One Max (4th gen)

Base One Max (3rd gen)

Qi Chargers

Base Station Apple Watch Edition

Base Station Apple Watch Mount Edition

Base Station Apple Watch Add-on Edition | Magnetic

Base Station Hub Edition | Magnetic

Base Station Stand

Base Station Pro

Base Station Pro Spotlight: Firmware Update

Base Stations

Car Mount

Car Charge Mount

Vehicle Accessories

Chargers & Mounts

Do Nomad adapters support USB PD 3.0 or 3.1?

20W USB-C Power Adapter

30W USB-C Power Adapter

35W Slim USB-C Power Adapter

40W Slim US Power Adapter

40W Slim EU Power Adapter

65W Slim USB-C Power Adapter

65W USB-C Power Adapter

65W USB-C Power Adapter Apple Watch Edition

100W Slim USB-C Power Adapter

130W USB-C Power Adapter

70W USB-C Car Charger

Adapters

ChargeKey

Legacy ChargeKey

USB-C Cable with Kevlar®

Universal Adapters for USB-C Cable

Universal Cable for Apple Watch

Cables

Sport Keychain

Leather Keychain

Leather Loop

Hydro Flask Tracker

Tracking Card Air (Google Find Hub)

Tracking Card Air (Apple Find My)

Tracking Card Pro (Apple Find My)

Rugged Keychain

AirTag & Tracking Accessories

Leather Mag Wallet

Wallets with Find My Tracking

Card Wallet

Card Wallet Plus

Bifold Wallet

Passport Wallet

Shell Cordovan Wallet

Traditional Wallet

Wallets

Mousepad

Desktop Accessories

Products

How can I become a Nomad ambassador?

Where can I find Nomad wallpapers?

Who can I contact for wholesale or distribution opportunities?

How can I join the Nomad community?

Community & Partnering